Thursday, June 6, 2019

'Avoiding Getting Inn Trouble' II: B n B Owners Cannot Fire Their Spouse

The good news is that the root of the conflict that provides this follow-up to the August 2018 "Avoiding Getting Inn Trouble" post in the Inn Credible New England section of this site supports the philosophy of these articles on boutique lodging in this region of the United States. This tenet is that it often is better to enjoy the convenience of driving to a place within a few hours of home and to spend a little more for a spectacular experience at a B n B or small hotel than to endure the direct and indirect costs of flying to stay at a cookie-cutter hotel. 

A tale at least as old as the time that most middle- and upper-middle-class households first had at least one car is that happily married (but professionally unfulfilled) couples went into the woods (or to the shore) for a weekend at a B n B and fell in love with the idea of owning such a place, The beginning of the almost inevitable end is that one spouse is much more excited about this potential life change than the other. 

Another ingredient in this recipe for disaster is that, as much as a couple may be in love, there almost always is a point at which familiarity breeds massive contempt. Additionally, feelings of inequity as the division of household duties and expenses are almost inevitable even if you share a tiny house. 

Dealing with the public always is stressful; having them in your home and having your spouse play host by being charming while you are struggling to clean the rooms and cook the food literally can invoke homicidal thoughts. 

The message here is to read between the lines as to mentions of the almost-always needed additional staff; you also should look for online reviews that mention one or more innkeeper constantly being stressed. "Been there, done that" ala working at a place where the constantly shouting couple apparently did not know that the inn kitchen was not soundproof warrants asserting that I know of which I speak. 

Although the wholesome CBS sitcom "Newhart" about a married couple running a Vermont B n B is amusing. a "Real Inn Keepers of [Insert Your Favorite Small Town]" would be funnier and more true to life. 

Like the first "Trouble" article, "Inn Credible" travel for this site inspired this diversion into Blogland. Learning the lesson related to potential for severe wintry weather from November through March prompted scheduling "get while the getting is good" trips. These included a desire to visit Brattleboro, Vermont in mid-September ahead of the New Yorkers invading during foliage season and the perfect storms potentially starting a few weeks later. (Blizzards as early as mid-October are not unheard of.)

I reached out to the owners of what seemed to be a charming place that strongly presented itself as a relaxing retreat for stressed out urbanites and suburbanites. The intense stress in the voice of the husband at the outset triggered my Spidey sense to the point that I almost hung up. My mistake was letting my strong desire to stay at that place override heeding my "Inn Trouble" advice to follow the "Jeopardy" principle of going with my first instinct. 

I repeatedly stated the dates of my desired stay only to have the husband ALWAYS respond with one date off; he ultimately stated that he could subsequently amend the reservation. I ultimately decided to hope for the best and make the reservation. Again, I really wanted to stay at that place. 

This progressed to the husband asking for my address; I told him my city and asked if he wanted me to spell it. He barked that he just needed the zip code, but repeatedly kept transposing numbers. I again offered to spell my city, but he kept insisting on taking the zip code. We (presumably) got over that hurdle. 

We fatally stumbled in the home stretch; he asked when I wanted to arrive and stated the 3:00 p.m. check-in time before I could respond. Both because of the length of the drive to Brattleboro and because I wanted to enjoy the highly touted serenity at the inn as much as possible, I asked if I could arrive at 10:00 a.m., leave my luggage in my car until my room was ready, and simply enjoy the guest common areas.

This really set off the husband; he yelled "we still will be serving breakfast and can not even think about assimilating a new guest that early." I could not imagine that this six-room place would be so busy with guests from a Friday night in mid-September on the following morning that the mere presence of an adult happy to "play in traffic" for a few hours was such a big deal.

I simply hung up. I then looked up Trip Advisor reviews and noted both that some of them noted that the couple was stressed and that the truly "better half" wrote polite and responses to negative reviews. I no longer did not, and do not, want to stay there. I did want to end things on a more friendly note and called back. I left a voicemail asking to speak to the "nice one" without phrasing it as such. I never got a call back.

The happier note on which this article will end is that, like the first "inn Trouble" article, the Rabbit Hill Inn (also in Vermont) provides a model. The real-life Loudens there consciously have their separate responsibilities. They also have a full staff, including an exceptionally gregarious inn manager, that allows them to keep the place running and to chat with guests without literally or figuratively having their hands around the throat of the person with whom he or she theoretically will not part until death. 

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